DMS has created a powerful Suite of Professional Services to support the on-boarding of new customers as well as creating custom programs, queries, forms and training services to support older customers as their needs change as they expand and need additional services and software programs. Here are some of the most important Professional Services:
Professional Services to Support Digital Conversion of Data
We can convert data from older systems to the modern DMS DX+ Systems for on-boarding new customers to the DMS environment. These services are quoted based upon our experience with similar systems and service times are kept monthly to credit the account for unused service hours or charge more depending on the hourly rate and the quoted amount.
Professional e-Learning Application Video Services
Our e-Learning videos support on-boarding of new customers as well as to provide training for employee turn-over for existing customers. This service constitutes expansive videos of all major applications.
Professional Zoom Face-to-Face and On-Site Training Sessions
These sessions are allocated and quoted according to the System Applications chosen by the new or existing customer. These services are quoted based upon our experiences with other customers and service times are kept monthly to credit the account for unused service hours or charging more depending on the hourly rate and quoted amount.
Digital Marketing Services for B2B & B2C Websites
- Home Page Customization
- Slider Creation & Modification
- SEO optimization
- Multilingual Language Implementation
Cyber Security & Fraud Detection Services for Cloud-Based Services
- Multi-Factor Authentication for Users
- Ransomware Detection
- Virtual Tape Back-ups with high speed & unlimited capacity
- Disaster Recovery (DR) / High Availability (HA) options
Artificial Intelligence (AI) Services and “DMS Assist” Support Chat Bot
- Advanced Website Search Features & Results for B2B & B2C Customers
- Help Desk & Video Training Files Search Features & Results for Employees
- Purchasing Analytics for Buyers to Search Sales History and Open Orders